Published Date: 18/01/2025
Review: I've had a server hosted by Shockbyte for maybe a year and have experienced these 8 major issues with the last being today.1. My server was closed to be migrated to the new control panel within 24 hours, but this was completely unannounced and without any sort of warning. Even after trying to migrate, after a few hours of waiting it failed to migrate without putting anything back to where it was and just made a zip file containing the entire server. It took about 4 hours to get the server up and running again with all of the large world files.2. I open a ticket searching for an explanation, but 7 entire days go by without a response. When there finally is a response they say "Unfortunately, as you have submitted this ticket while not logged into your client account, we are unable to locate your services or billing information to further assist with this" even though we see no reason why it wouldn't be logged in.3. The server just changed its IP address and port completely unannounced. It took about 2 hours to change everything from the DNS making the domain IP work to all voting sites.4. My server tried to migrate once again with a nearly complete repeat of the first problem. The server just suddenly closed without a warning and an email sent a the same time the server closed. It was down for an hour before it said that it had failed to migrate again.5. The server changed it's ip again, but this time it was twice in one day and again a couple of hours to change everything to the new IP.6. It changed IP once more and there was an error when starting preventing it from starting.7. I've basicly stopped counting, but a few IP changed and more down time.8. Now the server is down and the control panel is just stock in "Resyncing server" or showing "Page not found".
