Published Date: 24/10/2024
Review: Been with them since March. Customer service was always pretty slow compared to my previous host - often taking 8 hours or so on a "high priority" ticket (Seems customer support only worked daytime US hours). But in the the last week suddenly the tcadmin panel website does not even load, my servers are down and I can't get in to do anything about it, ftp file access has intermittently been unavailable, and they have ignored all the support tickets I've put in - all week. But of course they did take out payment for the next month on my servers!!!!Nothing on their twitter/facebook or the news section of their website in over 2 years, and it appears they nuked their discord channels. Nothing via email or their site to suggest they have an outage or something legitimate as a reason to go radio silent while their service is down.And now even their main website no longer loads. So there's nothing left.For what it's worth, someone on reddit claims they discord DMed someone on serverblend staff who said they were shutting down and fired all staff. I didn't want to believe it, but there seems to be no other explanation. So it looks like they have just silently shut down with ZERO WARNING, and stolen our money. Like others are saying :( RIP all our servers