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Total Reviews: 811
Published Date: 5/12/2022
Review: Excellent support and very quick compared to a lot of other hosts! When we experienced lag right after I had our server migrated to their hosting - I opened a ticket and they quickly looked into the issue and asked permission to move us to a new machine which solved our issues right away. They have won me over :) I would definitely recommend PingPerfect if you are shopping around for hosting. Thank you!
Published Date: 5/11/2022
Review: I have used many providers for servers over the years and I have to say that the customer service at PingPerfect are still head and shoulders above the rest. I have had issues at other providers and they are slow in responding compared to PingPerfect. Server prices tend to be competitive also and in some cases the cheapest. Highly recommended and a big thank you to the support team
Published Date: 5/11/2022
Review: My SCUM server experienced multiple issues after the latest patch, I opened a support ticket and the team at PingPerfect responded quickly and worked throughout the day to resolve the issue, they were even able to salvage our save files which were feared corrupted. I have ALWAYS had quick, courteous and complete support from PingPerfect!
Published Date: 5/11/2022
Review: Alfred Marshall for Ping Perfect is awesome I was having a error status for my Ground Branch server. Response time and overall quality was a 5/5 and I couldn't be happier with the service.
Published Date: 5/8/2022
Review: We had the known issue of a drone causing multiple problems for a player. After some research and putting in a ticket, I ended up talking with George via chat support and he assisted me in finding the proper places to back up our server game, deleting the player's profile so he could get back into the game & successfully interact with the world. George helped me fix up that player as an admin so he could give himself back the levels and items he would now be missing. Our server wouldn't load after all these changes and after being reset but George was able to get it up & running in no time. The overall process was definitely a good couple of hours but I'm new to running a server and had to chat with him to make sure I was handling things properly so it likely would have been faster for someone else. We played for several hours after this and did not experience the issues we had before George helped us. He was awesome!
Published Date: 5/7/2022
Review: Best Server Host available.Always really professional and quick with any issues I may have. Never any problems with the servers unless they are caused by me.
Published Date: 4/22/2022
Review: We had a problem with Rcon and James came through and saved the day! Thank you, James.
Published Date: 4/22/2022
Review: Not going to get in to the technicalities, mainly 'cause I'm far to ignorant when it comes to that stuff, I'm happy with it, but yeah.But!The customer service is nothing short of amazing, in my experience, you'll get elaborate answers to your dumb questions within minutes, I think the longest I've had to wait has been about 5 minutes.
Published Date: 4/21/2022
Review: Flawless product and export support. Couldn't be a happier customer.
Published Date: 4/20/2022
Review: I can not express how pleased I am with this host.The Best pricing and A amazing amount of features.Should your needs grow to the point where you need more power? They have great prices on dedicated options.I came to this host from Nitrado where the service is super limited. And outages and or service issues happen at least two to 3 times a month!.I was blown away by PingPerfect When I found the Mod Manager on my dashboard. Let alone the ability to have my server check for WorkShop Mod Updates every hour and auto-deploy them if they are available. You can even make the system wait until all users Disconnect before it restarts.Nitrado ha you get an FTP and no support or Steam Integrations.PingPerfect Makes working on your command line simple and smart. They even have DZSA Launcher Integrations on top of a true custom line editor. This brings me to a very big issue of Nitrado you have to reformat all your @startmod lines to be all one or to use dashes @mod-name. Otherwise, your server will not start.With Ping Perfect I know my server is going to restart every time. And I don't have to waste my time renaming all my mods.I could spend hours comparing the two BUT there is only one winner.PingPerfect Has soo many awesome features, and a very well-thought-out web control panel. They give us full control to edit our server.Config Files of course we can edit all these files in our FTP. however, PingPerfect provides us with a very nice web editor good for fast edits.As with all config editing, it's best to do it with your server off. This host has a nice fail-safe to prevent opps. Some really handy things I found on my dash. The ability to view mods on the workshop from my web dash. This is handy because it also shows if they are installed.Also since it's on the web when you hit details it opens A new tab. I can not express how happy that makes me. Why?? It's simple now I can right-click and Translate the page to English lol. Some thing you cant do on steam.When you look at your installed mods you can see if a mod is out of date. This is super hand to see instantly. Also one-click fix/update.There are also tabs to take you to the wiki, This is super handy to me as I Mod an X-Box Console Server. So having a fast tab to the info resources I would google is handy. Thank you.The Mod Manager is super handy, but the server version updating is super simple. Literally, you click one button and watch. The server downloads all the newly updated steam files. Then Restores all your XML Configs. Making server version updating one click.None of these Features my old host offered.If you are planning on starting a community or if you want a server for friends. And you want 100% Uptime and real support. As well as full control of your server with real Integrations. PingPerfect is the only way to go.It took me less than an hour to make the switch. A Switch that changed my life for the better. Less Money More Features, less Work.
Published Date: 4/10/2022
Review: The support has been great and very quick replies. George did a good job fixing my issue and again fixed it withing 5 mins of my ticket submission
Published Date: 4/3/2022
Review: The servers have great connection and modding is so incredibly easy thanks to an integrated Steam Workshop! Support is fast responding too!
Published Date: 4/2/2022
Review: George Humphrey give clear information fast super courteous he was a very good help for me
Published Date: 3/21/2022
Review: George was a great help. He answered all my questions in a timely manner and was thorough enough to answer all my questions. I will definitely be purchasing a server and if all goes well I may continue with PingPerfect.
Published Date: 2/5/2022
Review: i love this company they have great staff and very helpful, including the service is top notch :D its highly recommended.