GTXGaming.co.uk - All

Published Date: 4/6/2020

Review: James is the coolest guy I ever met in game hosting. On the ball. He has helped me get my server running top notch...and given me such faith in your company...i will be expanding my slots size to 200 soon. This guy should be the boss. Dave

Published Date: 4/3/2020

Review: They corrected their mistakes and showed a great support, they had fast reliable answers and resolved my issue with a great solution. Changed my rating after this experience. Full recommendation

Published Date: 3/30/2020

Review: They are pretty good server hosts for what you pay. Only negative really is sometimes they talk to me like I know what I am doing lol. I dont have a clue i just want a server that has these mods and it works.

Published Date: 3/28/2020

Review: Gtxgaming.co.uk is an excellent Ark: Survival Evolved server host. The server is running great, and the customer support is amazing! The only slight issue I have is the server control panel. It can be hard to navigate and a bit messy. But all in all I recommend this server host!

Published Date: 3/28/2020

Review: Jamie Redpath was so so so helpful and got my server sorted out im so thankful for his help he did amazing work and sorted it out in now time i would like to say hes info he gave and also he patiances with me being as new as i am was really perfect he showed me things i didnt know bout running a server an helped me alot i give him 5 stars for his help and guiding me though the server stuff :) would recommend his help anyday

Published Date: 3/27/2020

Review: Great customer services

Published Date: 3/26/2020

Review: James was integral in setting up my ark cluster servers. He even rezoned my server to LA where it was meant to be when I mistakenly ordered it for Europe. The best part however, was that the responses to my ticket were timely. I did not wait long in between messages even during a time where the volume of tickets being managed was high.

Published Date: 3/25/2020

Review: I experienced a problem with an invoice I had accidently requested. I sent a support ticket and received a reply within 15 mins and had the full process completed within half an hour. I spoke with a Senior Support Agent named Steven and he was extremely helpful, friendly and efficient at what he was doing. Customer service better than any other organisation.

Published Date: 3/21/2020

Review: GTXgaming offers good value for money service with its dedicated machines. Everything works up to standard and performs as should. So I can say Im satisfied with this area. However, even though they offer fast support I find a lot of the support members are quite blunt, unfriendly and blame others for their mistakes. One, in particular, being Robert a senior network engineer. Summary, If GTX was to improve in any way, I'd say to improve the support team. But overall It's a good service.

Published Date: 3/19/2020

Review: trying to get a refund is a myth even after you give 10 reasons to why there server is not for you, was supposed to be getting my money back for a dayz server that did not work, I’m still waiting my ticket number is #675115, and here is the response i got from your team. still no reply "Hello, how are you today? I see you cancelled your server Dayz Standalone Dedicated Game Server for reason "It’s a great service, however I do not believe it is for me, I find it hard to navigate and doubt I can use it ", is there something we can help you out with? If it is purely a money issue we are willing to offer you from 10% to 20% discount depending on your package to stay with us? If you cancelled your server due to an issue you have, or not being able to do something on it, I can help you with that. It might be something really easy, just reply back to this ticket and feel free to report all of your problems and I will do my best to help you as fast as possible. If you bored of this game or have your friends stopped playing it? What about if we switch your server to another game of your choice for free? You can also activate Game Switching in your account now, a new service we released recently. Do not hesitate to reply to this ticket. If you cancelled your server for any other reason, or you have something to say to us or even just for some feedback on how we can improve. I'm 100% positive we can find a solution to your problem! Kind Regards, Matthew Griffin General Manager" Im yet to receive and refund even though i terminated the service within the first 24 hours as well as giving a reasonable reason

Published Date: 3/17/2020

Review: To whom it May Concern, I had a senior staff member by the name of Steven help me today and I would like to state that he is amazing. He responded to my support ticket within what felt like seconds and swiftly implemented the change I was requesting. Amazing support. Keep up the great work Steven.

Published Date: 3/17/2020

Review: excellent service, good disposition and a quick response. it is a very pleasant experience to live a service of this quality

Published Date: 3/16/2020

Review: Steven Woods is faster than the folks buying up toilet paper at the market right now. Thanks for the fast responses and help in getting a place set up for me and my partner in crime. Cheers, stay safe out there.

Published Date: 3/15/2020

Review: I bought the service and they helped us a Sunday instantly, now we are playing in our server 60/60 without lag.

Published Date: 3/14/2020

Review: Super quick customer support.

Published Date: 3/12/2020

Review: Steve absolutely fixed my problem and assisted me through the whole process of getting my server back into working shape! Without him, I don't think I could have had this issue resolved and I truly would have been lost. Wonderful staff!

Published Date: 3/8/2020

Review: Fast response times, staff are very friendly, and they helped me till my issue was fixed

Published Date: 3/5/2020

Review: Very fast response and helpful information. Great customer service!

Published Date: 3/1/2020

Review: Absolutely amazing customer service! very fast and helpful. Excellent servers specifically for ARK as that's the only server I have. I have no complaints whatsoever about this service. The only issues I've faced are issues based on ME being new to running servers and changing settings (It's my first time) but as a server providing service it's great. Oh and one more note, as I live in the middle east I've rented the Singapore server and the ping is good. Not many servers give me good ping but GTX does! 15 days later and many support tickets absolutely cannot complain about the service, all my issues were due to user error. Thanks Jamie for the quick support.

Published Date: 2/29/2020

Review: Hello I just wanted to drop in a rating on your customer service. It's absolutely fantastic. The help I have received over the past two days has been quick, helpful, and has solved all issues that I've had and I've been very pleased. Thank you for doing such a fantastic job. A specific shout out to Jamie Redpath, and Robert.