Published Date: 22/08/2024
Review: I have been using ArkServers.io for a few years, just for our ARK and have never once had an issue but today I have a reason to say something that shows their honestly and why I will never change servers. Yesterday I had logged into one of our servers and noticed serious lag ..... like 'do I need to restart my computer' lag as I had never once had any issues with any service, today I go to start up the other server to find they had left a message on our log in screen which pertained to that server from yesterday directly, stepping up stating the hardware had become over loaded and they apologized, to give them a few days and that some people would likely change servers freeing up that overload.To me having them step up and advise me makes them a server to trust, not hiding and waiting for someone to contact them, like another server I rent for a different game as ArkServers.io did not provide a platform for it when it came out, this shows you as a potential user of this service will be a priority and formost in their attempts to be transparent and support you as a service provider, that put them above and beyond in my opinion