AGS Hosting - 7 Days To Die

Published Date: 1/25/2021

Review: I recently purchased a multi server service through AGS hosting and even though I have many years of experience in setting up Ark dedicated servers, I did run into a few issues along the way. I was attempting to set up an API mod and was unable to upload a certain file. At the time I didn't know this was due to restrictions of access that had to be lifted, but I submitted a support ticket and was happily surprised that it was answered almost instantly. John Knight quickly resolved my issue and activated the permissions needed to continue the process I was in. He was very prompt and knowledgeable. Overall a fantastic experience and I am very pleased with the support that this server host has provided thus far.

Published Date: 12/14/2020

Review: Server performance is incredible, never had a single issue regarding ping or FPS and I run weekly events for 100+ players on Rust (packed with PvP). Control panel is easy to use once you get comfortable with it and the pricing is good, definitely recommend.

Published Date: 12/3/2020

Review: Great Hosting and knowledgable staff

Published Date: 11/30/2020

Review: I was interested in getting the game changed on my server, I was contacted by Rylan via the AGS Support System, They were polite and cordial, they helped me know my options and potential fees that I might incur. Once I asked to go ahead, the changes were made within 10 minutes which is amazing to me.I'd highly recommend the services provided here.

Published Date: 11/29/2020

Review: I had problems to connect to the server. But I used the Tiket system and got the first text back in under 3 minuts, wich was really helpfull. The suport people where really nice and could help me through my problems in no time.

Published Date: 11/28/2020

Review: What a fantastic company and staff!!I have not had to contact them often at all with a great server, However, when I have had to they have replied fast and always gone out of their way to fix the issue or answer any questions I had.Would definitely recommend them and will not be using anywhere else!Thank you so much for all the help guys!

Published Date: 11/27/2020

Review: Gary Webb was the last one I had contact with for my 7DtD server he and all the rest in support helped a lot explained in detail how to do what I was trying to do good bunch of guys Richard

Published Date: 11/26/2020

Review: Great customer service and documentation. Customer services responds within 5-15 minutes each time and consistently - which is great. Their welcome email includes helpful links and their site is littered with tons of other helpful FAQ and info.

Published Date: 11/26/2020

Review: Bought an ark server for the boi’s and me, worked great even with mods

Published Date: 11/26/2020

Review: Excellent service got exactly what I needed in record time, no frustration or confusion thanks Gary

Published Date: 11/26/2020

Review: Server uptime is great, customer-service is fast. Really fast. The UI is missing customizability, but it's functional and you have file-access through the UI so you can basically host as you would've done from your own local servers.

Published Date: 11/26/2020

Review: John Knight was extremely helpful and always found the best solution to my tickets! He was quick and efficient!Excellent service, best company and 10/10 support!

Published Date: 11/26/2020

Review: On two occasions, John Knight has been the final solution after a few messages from others. He is top tier! AGS support has been very consistent overall. Any issue I have had has either been easily fixed on my own with the help of their extensive knowledgebase or addressed professionally and promptly by a representative. I have been especially impressed with how quickly responses come in, especially very late at night and on weekends. I will do all of my server hosting through AGS in the future :-)

Published Date: 11/26/2020

Review: My Ticket was responded to in a timely manner over multiple interactions. I was very appreciative of the quick fix option being presented to simply start a new server. Rather than waste both of our time and start trying to troubleshoot my issue which could've taken much more time, I was simply offered the option early to just have a new server started up. To me that meant that support not only was willing to be honest about giving me a quicker fix which was the best option for me, but it also felt like they actually read my ticket and to actually understood what I wanted rather than simply following a protocol and starting at a standard step 1 and moving from there to possibly arrive at the same solution much later.

Published Date: 11/26/2020

Review: I've used AGS Hosting a few times whenever I get the itch to play Ark with a friend and I've always had a great time with them. They're very affordable and honestly one of the cheaper (Cheapest?) hosting service I've personally been able to find.Their control panel is also very simple and easy to use so nothing to say there. It does everything it's supposed to do well. I've also never experienced server trouble, very good uptime and no lag.What makes me really enjoy AGS Hosting over all the other competitors though, and I'm not just talking about the affordable pricing, is the lightning-quick customer support. While I haven't had to open many tickets, the few that I have opened were answered within the hour with exactly the information and help I needed. No automated messaging pointing to a "knowledge bank" that never seem to fix the problem. Actual help from a real human, within the hour with exactly what's needed to fix the problem.I very much recommend them.

Published Date: 11/16/2020

Review: 5 star support response time I have not had to wait more then 30 minutes great service with no issues, had problem with my cluster fixed in 20 minutes then a problem with downloading chatacters and fixed within minutes before i could even check the support ticket page. Very friendly staff and easy to use user console my only problem has been not knowing i had to ask staff to cluster up my server would be nice to have message or button that told you/took you to support to ask the staff

Published Date: 11/11/2020

Review: Thanks for setting my dedicated up so fast. Rob was great. Even refunded my fast setup as it was ten minutes over the time. Thanks guys.