2.10.1 November 29 2020

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Rating: 4.9

Stars

Total Reviews: 363

Our Score: 1778  ? 

CGSH Average: 254  ? 

Slots/PPS
10/$0.51  ⇒  50/$0.51
Lowest Price: $5.11  ? 
established
EST. 2013
Special featuresInstant Setup

Rating: 4.8

Stars

Total Reviews: 158

Our Score: 758  ? 

CGSH Average: 151  ? 

Slots/PPS
30/$0.40  ⇒  250/$0.32
Lowest Price: $12.10  ? 
established
EST. 2015
Special featuresInstant Setup

Rating: 4.8

Stars

Total Reviews: 912

Our Score: 4377  ? 

CGSH Average: 336  ? 

Slots/PPS
10/$0.61  ⇒  32/$0.61
Lowest Price: $6.05  ? 
established
EST. 2007
Special featuresInstant Setup

Rating: 4.8

Stars

Total Reviews: 727

Our Score: 3489  ? 

CGSH Average: 348  ? 

Slots/PPS
10/$0.61  ⇒  64/$0.61
Lowest Price: $6.05  ? 
established
EST. 2010
Special featuresInstant Setup

Rating: 4.8

Stars

Total Reviews: 666

Our Score: 3196  ? 

CGSH Average: 399  ? 

Slots/PPS
10/$0.54  ⇒  64/$0.54
Lowest Price: $5.38  ? 
established
EST. 2012
Special featuresInstant Setup, Free 1gb webhosting, 48h free trial by request

Rating: 4.7

Stars

Total Reviews: 715

Our Score: 3360  ? 

CGSH Average: 480  ? 

Slots/PPS
20/$0.52  ⇒  100/$0.52
Lowest Price: $10.49  ? 
established
EST. 2013
Special featuresInstant Setup, BattleMetrics Rcon, Tebex free trial

Rating: 4.7

Stars

Total Reviews: 157

Our Score: 737  ? 

CGSH Average: 147  ? 

Slots/PPS
10/$0.54  ⇒  64/$0.54
Lowest Price: $5.38  ? 
established
EST. 2015
Special featuresInstant Setup, $15 voucher for toparkservers.com, Bespoke control panel coming soon.

Rating: 4.6

Stars

Total Reviews: 55

Our Score: 252  ? 

CGSH Average: 19  ? 

Slots/PPS
10/$0.78  ⇒  64/$0.78
Lowest Price: $7.80  ? 
established
EST. 2007
Special featuresInstant Setup

Rating: 4.5

Stars

Total Reviews: 442

Our Score: 1989  ? 

CGSH Average: 248  ? 

Slots/PPS
10/$1.30  ⇒  100/$0.83
Lowest Price: $13.04  ? 
established
EST. 2012
Special featuresInstant Setup

Rating: 4.3

Stars

Total Reviews: 65

Our Score: 279  ? 

CGSH Average: 34  ? 

Slots/PPS
10/$0.78  ⇒  64/$0.78
Lowest Price: $7.80  ? 
established
EST. 2012
Special featuresInstant Setup

Rating: 4.2

Stars

Total Reviews: 11

Our Score: 46  ? 

CGSH Average: 46  ? 

Slots/PPS
10/$0.54  ⇒  64/$0.54
Lowest Price: $5.38  ? 
established
EST. 2019
Description: Hostfilter exclusive discount 20% offCoupon: HOSTFILTER20
Special featuresUpgrade/Downgrade slots. Change game. 3 Free MySQL DBs

Rating: 4.0

Stars

Total Reviews: 82

Our Score: 328  ? 

CGSH Average: 109  ? 

Slots/PPS
10/$0.61  ⇒  32/$0.61
Lowest Price: $6.05  ? 
established
EST. 2017
Special featuresInstant setup

Rating: 4.0

Stars

Total Reviews: 76

Our Score: 304  ? 

CGSH Average: 60  ? 

Slots/PPS
10/$0.61  ⇒  64/$0.61
Lowest Price: $6.05  ? 
established
EST. 2015
Special featuresInstant Setup

Game

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Slot Price Minimum

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Basic Package$14.25
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Basic Package$19.90
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Basic Package$6.45
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Basic Package$9.82
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Basic Package$14.60
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Basic Package$6.99
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Max Slots64
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Basic Package$9.95
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Basic Package$11.42
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Basic Package$12.09
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Max Slots64
Slot Price Minimum$0.48
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Basic Package$9.68
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Minecraft

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Max Slots320
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Basic Package$7.58
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Max Slots100
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Basic Package$13.45
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Mordhau

Least Slots10
Max Slots64
Slot Price Minimum$0.83
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Basic Package$8.34
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Least Slots15
Max Slots100
Slot Price Minimum$0.56
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Basic Package$14.93
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Pixark

Least Slots10
Max Slots255
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Slot Price Maximum$0.81
Basic Package$8.07
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rising-storm-2-vietnam

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Least Slots8
Max Slots64
Slot Price Minimum$0.51
Slot Price Maximum$0.70
Basic Package$5.59
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Rising World

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Max Slots64
Slot Price Minimum$1.00
Slot Price Maximum$1.00
Basic Package$9.96
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Least Slots50
Max Slots400
Slot Price Minimum$0.16
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Basic Package$8.07
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Least Slots50
Max Slots1000
Slot Price Minimum$0.03
Slot Price Maximum$0.15
Basic Package$7.45
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Space Engineers

Least Slots10
Max Slots64
Slot Price Minimum$0.91
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Basic Package$9.14
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Least Slots20
Max Slots80
Slot Price Minimum$1.00
Slot Price Maximum$1.00
Basic Package$19.90
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Least Slots10
Max Slots64
Slot Price Minimum$0.62
Slot Price Maximum$1.36
Basic Package$13.64
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Team Fortress 2

Least Slots10
Max Slots64
Slot Price Minimum$0.39
Slot Price Maximum$0.51
Basic Package$5.10
terraria

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Least Slots6
Max Slots48
Slot Price Minimum$1.14
Slot Price Maximum$1.22
Basic Package$7.34
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Max Slots255
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Basic Package$15.13
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Basic Package$14.93
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Basic Package$6.62
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Basic Package$7.85
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Stars

Rating 3.9

Total Reviews: 147

Latest review(s)

Published Date: 10/4/2020

Review: For those thinking of joining Citadel Servers -- don't. Rented a Subsistence Server from them that was not properly set up, wouldn't run in-game and gave errors despite saying it was running. Put in a ticket and waited with no reply when the server wouldn't work which was obviously a very urgent issue paying for something that doesn't even work on default setup. I had to delete all files they put on, download everything from the dev and setup myself to get it working halfway -- server still randomly stopped and started and kicked everyone from the game every 5-10 mins of play but we could log right back in as it was magically restarted and up. Finally after days of waiting for a reply and multiple ticket updates we get a one-line reply "random server stoppages should be fixed." No mention of all the crap I went through to set it up when they didn't do it in the first place. Also, you can forget a refund -- you get server "credit" -- why do I want credit on a service that is terrible to begin with? AVOID AT ALL COSTS - We will continue on our current payment until it runs out with them simply because we can't get a refund. I'll happily raise my review from 1 star if service gets better -- but I'm highly skeptical at this point. *Update: After about 3-4 days of it running decent it totally bombed again. Server totally crashes and gives errors, even when i go back to base install or my personal backup of the server -- it crashes. Waiting 2 days so far on a ticket to get it running again. Can I give this review no stars or negative stars?? *Update #2 - No response to any ticket to help with our server it's been almost 2 weeks -- they even closed one due to no response after a number of days when they didn't touch it -- the only notes on it are my updates and my issues?? All we wanted was a server to play a game with a group of friends and it turned into three weeks of no server, issues and frustration with no responses from Citadel. Everyone stay away from this service, it's a clear scam. Update #3 - A formal complaint was launched to PayPal to get a refund on this service. I can say that this was the quickest response I received from the company as they processed a refund, likely to get me out of their hair and I'm happy to be gone, in a matter of a day. My tickets were closed in the days following and I guess they have an automated process to solicit a review of how the ticket was handled. I assume this is just for show and won't be viewed by anyone seriously -- my response to Shea Sharrock who was handling my tickets was "I think the fact that I had to resort to a formal PayPal complaint against this company for the lack of support and lack of delivery of promised goods says it all. This was one of the single worst experiences I have had for trying to get a server/game/database loaded up and running from a third party company. I have moved to Nitrado and within 5 minutes I had bought, installed and was running my game on that server with no issues and it is still running!" Update #4 - Formal complaint was launched and is now escalated to PayPal for resolution due to the lack of response from Citadel. They suspended my account quickly when this action was taken. This company has a history of doing this, please read all reviews and stay away. Update #5 - Paypal received no response from the company on my complaint -- my refund was pushed through and I'm getting my money back in full for the lack of service they provided. If you are having issues make sure to launch a formal complaint. This company knows they are in the wrong and won't fight it.

Stars