AGS Hosting - CSGO

Published Date: 6/28/2020

Review: I have used other ARK server hosting sites and I can say this has been the least user friendly. Not only that, but there isn't a solid save function so whenever you shut down your server to make changes it will go back to whenever it last auto saved... which could be up to an hour before. Once you add mods the only way to edit the server after that is by using the text editor (or this site will overwrite all the mod text and you'll have to re-add all the mods every time) so the only slightly helpful interface that comes with this hosting site becomes worthless. I am capable of googling and figuring this all out eventually, but it took longer than I would have liked to get the server the way I wanted and the price wasn't really a huge steal for the added difficulty.

Published Date: 6/27/2020

Review: I want to start off saying that they did not ask me to leave a review, I asked them because of how good my experience has been so far. There were some initial issues with set-up and I was doubtful at first, but very quickly realised that I am in good hands. The customer support is the best I've ever found, their pricing options are the best I've seen, and everything is running smoothly. I literally got everything I wanted, and I will recommend AGS to anyone looking for a server in the future. To the staff that helped get my server running, I'd like to thank Leroy, James, and Rylan for their patience, speed and efficiency. You knocked it out of the pARK.

Published Date: 6/18/2020

Review: Got not 5 stars because server is verry slow to start up, and server is verry laggy, but support is verry fast, but im sorry i want to get refund, server is not enougt good for me. +Support is verry verry good. - Server is not good for me.

Published Date: 6/5/2020

Review: Great hosting company! They instantly respond to questions and are very helpful! 5 stars easily!

Published Date: 6/4/2020

Review: When I first began using AGS Hosting services, I really didn't have any idea what the game hosting looks like and I was very unfamiliar with server panels and all that. I simply wanted to try it out as the service fee was very cheap and that didn't take a bite off me. So I ordered a game server host from them and to my surprise, everything was extremely simple and easy to manage. For a layman like me - you couldn't ask for more because you have the perfect panel from which you can control your gaming server, use the FTP and even install/de-install modules without leaving the panel itself - all in one place! I could say almost 24 HOUR customer support has helped me with fast and helpful responses whenever I had an issue. I remember a moment when I had only been their client for a few months and there were some problems with the server connection. At that moment, there were definitely a lot of customers who were sending in tickets and I didn't expect them to reply me by the time I would have wanted, but INSTEAD I got the reply to my worries like in 10 minutes which I call an extremely fast customer support. I have written to them day and night, asking for support with things which should be logical but they NEVER told me off but gave me the very best help they could. Jerry K, John Knight, Rylan Parsons and James Richards - These guys are definitely drowned in work but they still come to your aid no matter how hilarious or difficult the issue is. Would I recommend them? - If you are interested in professional service, positive and always supportive customer support, cheap prices then it is difficult to find a competitor in this field. Keep up the good work guys!

Published Date: 5/15/2020

Review: Everybody expects tech support to be bad on these kind of servers, but that's not the case here. James Richards and John Knight have both been a tremendous help. The average response time is five minutes. That's unheard of. Also, my problem is listened too, not just shluffed off. Action is taken. I'm sticking around.

Published Date: 5/10/2020

Review: Simon was of fantastic assistance helping me restore my server that I incorrectly cancelled. Was able to get the old save files transfered to a new server and everything was working as it was before.

Published Date: 5/10/2020

Review: I have been with AGS for a couple of months now and couldn't be happier. Their support has made the difference with other companies in my experience. James Richards, a lead support tech, makes sure to clarify what I need if there is any ambiguity, minimizes down time as much as possible, and promptly responds after changes have been made. For those of us that just like to play games and not know the technical server part for a game, it's people like James that reassure that our server and game progress are in good hands.

Published Date: 5/2/2020

Review: James Richards currently helped me fix my server and the man has been more then a help! Y'all have excellent customer service and excellent service. I'll tell others about these services.

Published Date: 4/11/2020

Review: I had some issues with getting any help with my ticket. But when James replied to my ticket he helped me figure out what the problem was and fixed it fast. Sorry to say he helped me more then any other Customer Server agent did. I wish there were more like James out there. Thank you again, James, hope this helps you out. :) Stay safe everyone

Published Date: 3/29/2020

Review: To whom it may concern, James Richards helped me immensely as he has always done every time I have needed support in regards to the services I have in regards to Ark: Survival Evolved. Today, again, as he usually does, James Richards went far and beyond to help me with a start error I was having with one of our game servers. James was kind, attentive, and made sure I knew step by step what I needed to do on my end so that he can further assist me and he did it with due respect and diligence. This shows his professionalism, as well as his attention to detail, especially when it comes to customer service. He is a great part of your team, and every time he handles my issues I know that they're being handled appropriately. Thank you!

Published Date: 3/15/2020

Review: Fast response and solved my problem.

Published Date: 3/14/2020

Review: Great service....fast and resolved quickly!

Published Date: 3/14/2020

Review: The customer service has been excellent. They've helped me solved all the issues I created with my lack of experience.

Published Date: 2/28/2020

Review: I have had a fair share of Ark: Survival Evolved server hosts. AGS has been absolutely fantastic with amazing support and reliable service. This is a provider that I am very thankful for everything they do. Between the constant support and reliable service, they’ve helped give me more insight on how to successfully operate my server. Speaking with their support team is less of a feeling as if you need to be professional, but rather they’re very friendly and are very open with discussing any issues on hand. They even hooked up a cluster for me. If you’re searching for a new provider, AGS is the way to go.

Published Date: 2/21/2020

Review: Excellent service and support! I’ve been hosting ARK servers for several years and AGS is by far the best provider that I’ve used. Thank you for your fast and friendly service!

Published Date: 1/9/2020

Review: even with the hiccups ive hit with the service support is always quick to help, most other services ive used would take 10+ hours to respond AGS responds within a few hours sometimes even sooner. great service, great hardware great experience, my only suggestion is i wish we could run 2 grids off 1 server for atlas but thats just my opinion.

Published Date: 12/26/2019

Review: Good service and fast responses.

Published Date: 12/11/2019

Review: Honestly the support team is amazing, The machines are great to run off of, the guides are pretty good but thats the only thing they would even need improvement on, and thats not really saying much because they do explain it pretty well as is

Published Date: 12/3/2019

Review: I chose AGS Hosting to be my first try at a private ARK Server for my and my family. Setting up was easy after a bit of help and the control panel is great for someone who gets lost alot.. Very pleased with my purchase, no regrets! AND the customer service team is the best I've ever been in contact with! So extremely helpful and with quick replies makes you really feel like you are taken care of. They deserve more stars than I am able to give here.. Really.